Asking Lenni about your learning and courses

Lenni can help anyone who uses Learnient with their own learning: what to take next, which courses cover a subject, where you stand on your skills and mandatory training, and what your training says about a topic. You don’t need special wording. Ask the way you’d ask a colleague, and the examples below show the kinds of question that work well.

Asking Lenni what to learn next

Ask Lenni for suggestions and it shows courses as cards you can open. It lists any overdue or soon-due mandatory training first, then courses that close your skill gaps. If that leaves only a few, it adds courses your colleagues are taking.

Any of these works:

“What should I learn next?”
“What training do I need?”
“Recommend some courses for me”
“What should I be doing?”

Screenshot missinglenni-recommendations

Lenni's answer to "What should I learn next?", with an "Outstanding mandatory training" section and a "Recommended for your role" section of course cards, each with a one-line reason.

Expected at src/assets/screenshots/guides/ask-lenni-about-your-learning/lenni-recommendations.png

Finding courses on a subject with Lenni

Name the skill or topic and Lenni finds matching courses, looking for related words too, so “spreadsheets” can find an Excel course.

“Show me courses on leadership”
“I need help with Excel”
“Anything on data analysis?”
“I’m struggling with GDPR”
“Is there a beginner course on public speaking?”

Finding the best rated and most popular courses

Lenni can show what your colleagues rate highest or take most. It leaves out courses you’ve already completed, and you can add a subject to narrow it down.

“What are the best rated courses?” or “What are the top courses on compliance?”
“What are the most popular courses?”, “What’s trending?” or “What are people doing?”
“Popular courses on health and safety”

A course needs at least three reviews before it counts as best rated, so a new catalogue may have none yet. Lenni tells you when that’s the reason.

Asking Lenni about one course

Use the course’s name and Lenni tells you what it covers and whether it fits your skill gaps.

“Tell me about Introduction to Leadership”
“What does the GDPR course cover?”
“Would Excel Essentials benefit me?”

Which courses Lenni suggests and shows you

Lenni only suggests courses you can open, the same ones you’d find yourself on the Learn page. This covers every kind of suggestion: what to learn next, courses on a subject, best rated, most popular and questions about one course.

A course your organisation has restricted to certain people only appears if you’re one of them
A course that isn’t live yet, or has closed, doesn’t appear
A course you’ve already started stays available, so your mandatory training in progress is still listed

If a course you’ve heard of doesn’t come up, or mandatory training you’ve been told to do isn’t listed, you may not have been given access to it yet. Ask your manager or learning team.

Checking your skills, gaps and what’s due with Lenni

Lenni can tell you where you stand right now from your own learning record: your skills and levels, your gaps, and the training you still have to do.

“What are my skills?” or “What level am I at for conflict resolution?”
“What skill gaps do I have?”
“Am I compliant?” or “What courses do I have outstanding?”

These questions give you your current position, not suggestions. To get courses that close a gap, ask for them: “What courses should I take to close my skill gaps?”

Getting answers from your training

Ask Lenni about anything your organisation’s courses cover, such as a procedure, a policy or how to handle a situation. It answers from the course content, using only courses you’re allowed to see.

“What should I do if I discover a fire?”
“What are the rules around lone working?”
“How do I handle a disciplinary conversation?”
“Explain contractor offboarding”

Under the answer, sources lists the courses Lenni used. Each links to the part of the course the answer came from, down to the moment in a video, and to the full course. If the answer is in a course you can’t open, Lenni tells you the training exists and suggests asking your manager or learning team for access. If a course covers the topic but not your exact question, Lenni says so rather than guessing.

Asking Lenni how to use Learnient

Ask how to do something in Learnient and Lenni answers from this help centre, ending with Read more and a link to the section of the article it used.

“How do I add a passkey?”
“What are the password requirements?”
“How do I download my certificate?”
“Does Learnient support 360 feedback?”

When a question could be about Learnient itself or about your training, such as “What is GDPR?”, and Lenni finds answers in both, it asks which you meant: Help with using Learnient or Answer from my training courses.

For more on asking good questions, following up and what Lenni won’t do, see Getting the best from Lenni.