Managing hub content pages
Content pages are the written and video material on your hub — a welcome page, a policy explainer, an induction video. They are the place for information that stays, as opposed to announcements, which expire, and banners, which shout.
Where it is
Section titled “Where it is”Choose Admin, then Engagement and Content.
Two screens, one page
Section titled “Two screens, one page”This is the part to understand before you start looking for a missing control.
The page itself is written in the builder — the same editor that builds courses. This screen manages everything around it: whether it is published, who it is for, and how it is described.
So if you are here looking for somewhere to type, you are on the wrong screen. Create the content, write it in the builder, then come back here to publish and target it.
Creating one
Section titled “Creating one”- Choose New content.
- Give it a title and write it in the builder.
- Return to this screen to set its status and audience.
A content page carries only the settings that make sense for it — what it is called and who it is for — rather than the full set a course has.
A content page is read rather than taken — it is not a course with an assessment to pass or a certificate at the end.
Published and draft
Section titled “Published and draft”All, Published and Draft are separate views.
Draft is a real state rather than a formality. A page stays invisible to learners until it is published, so writing over several sittings costs nothing — and a page that people say they cannot find is very often one still sitting in Draft.
Who sees it
Section titled “Who sees it”Content is targeted like everything else on the hub. A page aimed at one department does not appear for the rest.
Target deliberately even when the answer is everybody. Untargeted content on a hub that is itself audience-specific produces the question “why is this here?” from people it was never meant for.
Choosing between content, announcements and banners
Section titled “Choosing between content, announcements and banners”| Use | When |
|---|---|
| Content page | The information should still be there in six months |
| Announcement | It matters now and stops mattering on a known date |
| Banner | One thing needs to be impossible to miss |
The common mistake is using an announcement for something permanent. It works until the rail fills, and then the permanent item is what people scroll past to reach the new one.
What happens when you publish
Section titled “What happens when you publish”The page appears on the hubs it is placed on, for the people it targets, at their next visit. Content reaches people who come looking, which is what makes it right for reference material and wrong for anything urgent.