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Setting up badges, points and the leaderboard

Gamification is points, badges, streaks and a leaderboard. All four hang off one switch, and each can be turned off on its own — so you can have badges without a leaderboard, or points without either.

Choose Admin, then Engagement, and find Gamification settings. Enable gamification is the master switch; beneath it sit Points system, Badges system, Banners, Streaks tracking and Leaderboard, each with its own switch and a link to manage it.

Decide about the leaderboard separately from the rest. Points and badges are somebody measuring themselves; a leaderboard is everybody measuring each other, and in a compliance-heavy account that changes the tone more than people expect.

Manage badges lists what your account has. Every badge has a trigger — the thing that earns it — and a value.

Learnient ships a set to start from, and the triggers show what is possible:

TriggerExample
Course countComplete your first course; complete 25
Points thresholdEarn 100 points; earn 1,000
StreakMaintain a 7-day streak; a 30-day streak
Perfect score countAchieve 100% on any course

Each badge shows how many people hold it, which is the number to look at before editing one. Changing what a badge means after people have earned it leaves two groups holding the same badge for different achievements.

New badge creates your own. Give it a name people would repeat out loud — the badge is the reward, and a badge called “Course count 5” rewards nobody.

Points configuration sets what each action is worth. Points feed the badges with a points trigger and the leaderboard, so changing the values changes both.

Raise values with care. Nothing in Learnient goes back and re-scores past activity, so a badge threshold ends up meaning something different depending on when somebody reached it.

An attempt a qualified signatory did not sign off earns nothing: no points, and it counts toward neither course-count badges nor the leaderboard. When the learner retakes the course and is signed off, that attempt earns the points as their first completion, first-time bonus included.

Manage leaderboard is configuration rather than content — there is nothing to create.

SettingWhat it decides
Leaderboard dimensionWho each person is compared against
Name display formatHow much of somebody’s name others see
Show point valuesWhether scores are visible or only the order
Maximum entriesHow many people appear

Dimension is the consequential one. Set to everyone, the whole account competes, and in a large organisation the same few names sit at the top permanently. Scoped to department or location, people compete with peers, the board changes, and it stays interesting for more than a fortnight.

Name display format exists because a leaderboard publishes activity. “First name and last initial” is the default for good reason, and worth keeping unless you have a reason not to.

Turning Show point values off leaves the ranking without the numbers, which takes the edge off the gap between first and fiftieth.

Settings apply the next time somebody loads their home page. The master switch is read when the page is built, so turning gamification off removes the sections from view rather than being a separate teardown.